Norrvik Clinics

Patient Booking
App & Clinic
Directory

HEALTH PLATFORM2025Mobile App & Web Directory
Norrvik Clinics project
Project overview

Booking a session in three taps.

Norrvik runs 14 physiotherapy clinics with 120 therapists. Patients booked through four different systems depending on the city, and no-shows cost the group around 9% of available hours.

They asked for one booking flow, one patient record and reminders that patients actually read.

What we did

A shared calendar behind a simple app.

We built a cross-platform app and a web directory on one scheduling service. Therapists keep their own calendars, patients see open slots across nearby clinics, and reminders go out by SMS and push 24 hours before each session.

9% → 4%no-show rate after six months
CustomsReeferHazmatBonded storageInvoicingTrack & traceSlot bookingDocuments
Client testimonial

“One app for every clinic. Patients stopped asking which phone number to call.”

Rui Matos · Head of Clinics, Norrvik

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